24/7 FLEET OPERATIONS SUPPORT CENTER

One 24/7 support layer for your entire fleet

Software tells you what's wrong. We make it right

24/7 Active-Fleet Coverage
8+ Years Experience
1,000+ Trucks & Drivers Supported

Real-time monitoring through the ELD and telematics you already run. No hardware to switch.

WHY IT'S DIFFERENT

Software tells you what's wrong. We make it right

Your ELD and telematics show you the problem — an HOS risk, a breakdown, a safety event, or a driver issue. Someone still has to act on it, usually at the worst possible time.

Top Safety Solutions is that someone. We don't replace your tools. We operate on top of them — monitoring, coordinating, escalating, and supporting your fleet 24/7.

01 / INPUTS

Your Tools

ELD, telematics, cameras, paperwork

02 / THE LAYER

Top Safety Solutions

24/7 monitoring, coordination, support, and escalation

03 / OUTCOMES

Your Outcomes

Compliance-ready. Moving. Supported.

BUILD YOUR CONTROL CENTER

Build the operations layer around your fleet

Start with Core Compliance, then add the desks your operation needs. The more you connect, the tighter the coordination — and the more reporting, readiness, and escalation you unlock.

FOUNDATION

Core Compliance

ELD/HOS monitoring, violation prevention, and DOT-readiness basics. The foundation every fleet starts on.

OPERATIONS BRANCH

Safety & Violation Prevention

Safety-event monitoring and proactive intervention designed to reduce operational risk.

ADVANCED CAPABILITY

DOT Audit Readiness

Documentation support and audit preparation handled year-round.

OPERATIONS BRANCH

Driver Support

Support channels for active client fleets, available in English, Ukrainian, and Russian.

ADVANCED CAPABILITY

Fleet Operations Control

Unified coordination across compliance, safety, driver support, dispatch coordination, roadside coordination, and management.

Rolling out

Dispatch Coordination

Loads, hours, and routes aligned with compliance.

Launching

Roadside Coordination

Coordination support for towing, tire, fuel, battery, reefer, and mechanical breakdown situations.

Coverage Unlocks

2 Desks Connected
Monthly Compliance Summary
3 Desks Connected
Audit Readiness Checklist
4 Desks Connected
Management Reporting
5+ Desks Connected
Priority Escalation Workflow
Full Control Center
Dedicated Escalation Map

Running 100+ trucks? Coverage is planned around your operation — dedicated desks, custom escalation, and reporting built to fit.

No public pricing — every plan is scoped to your fleet size, current systems, and the desks you connect.

THE NUMBERS

Built on real operational volume

Just the scale of the work behind our operations desk.

8+
Years Experience
50+
Operations Team Members
1,000+
Trucks & Drivers Supported
500+
Drivers Actively Monitored
3,000+
Monthly Support Requests
24/7
Active-client coverage
COVERAGE

Coverage that scales with your fleet

Start with the coverage you need and layer on additional operations desks as your fleet grows. Every coverage plan is scoped around your fleet size, systems, support needs, and escalation requirements.

Core Compliance

For owner-operators and fleets that
need daily compliance coverage.

ELD & HOS compliance support
Log monitoring & violation prevention
Logbook correction support
DOT audit readiness
Driver communication

Control Center

For larger fleets that need full
operational coverage.

Everything in Operations Layer
Full fleet operations coordination
Priority escalation
Dedicated desk coverage
Management reporting & reviews
Available add-on
+
Driver recruitment support (partner carriers)

Running 100+ trucks? You get custom coverage planning — desks, escalation paths, reporting, and support workflows built around how your fleet actually operates.

HOW WE'RE STAFFED

Six desks. One control center. Always on

Dedicated support desks for compliance, drivers, roadside issues, dispatch coordination, safety, and escalation.

DESK 01

Compliance Desk

Monitors HOS and logs in real time, supports corrections, and keeps records organized for DOT readiness.

DESK 02

Roadside Response Desk

Coordinates towing, tire, fuel, battery, reefer, and mechanical breakdowns — plus repair shop, driver, and dispatch communication.

DESK 03

Driver Support Desk

A live line for your drivers 24/7, in English, Ukrainian, and Russian.

DESK 04

Safety Monitoring Desk

Watches driver behavior and safety events and steps in when a pattern needs attention.

DESK 05

Dispatch Coordination Desk

Keeps loads, driver hours, and routes aligned to reduce conflicts and delays.

DESK 06

Escalation Desk

Routes every urgent issue to the right person the moment it surfaces — nothing waits for morning.

Driver Recruitment Support

Six desks run your fleet.
This one helps you fill it.

Your job board finds applicants. Someone still has to call them, screen them, chase their paperwork, and keep them warm until they're in a truck. That's us — an operations add-on for the carriers we already work with, not a recruiting agency.

+
Candidate outreach & screening
+
Document & paperwork coordination
+
Onboarding handoff to your team
How the pipeline runs
1
Applicant Sourcing
Job board monitoring & applicant response
2
Initial Screening
Candidate outreach & phone screening
3
Document Coordination
CDL, medical card, and application paperwork collection
4
Onboarding Handoff
Complete package handed to your team
Hiring decisions, driver qualification files, and employment terms remain entirely yours. We support the pipeline; we don't guarantee driver availability, hiring outcomes, or retention.
FAQ

Fleet support: your questions answered

Clear answers for fleet owners, dispatch teams, and operators considering a 24/7 support layer.

Do we need to switch our ELD or telematics?

No. We work alongside the systems you already use. There is no required hardware switch and no major driver retraining. We become the operations team on top of your existing tools.

What size fleets do you support?

We support owner-operators and fleets from 5 to 100 trucks. Fleets running 100+ trucks receive custom coverage planning based on their systems, team structure, and escalation needs.

Is support really available 24/7?

Yes. Active client support and escalation channels can operate 24/7 depending on the selected coverage plan. New inquiries are accepted through the website form only and reviewed by our team before onboarding.

Do you guarantee DOT audit results?

No. We do not guarantee regulatory outcomes. We provide compliance readiness support, documentation workflows, log review, monitoring, and operational coordination designed to reduce risk and keep fleets prepared.

What does roadside assistance coordination cover?

Roadside coordination can include towing, tire blowouts, fuel delivery, dead battery support, reefer issues, mechanical breakdowns, repair shop communication, driver coordination, and dispatch or manager updates.

What languages does your team support?

Our team supports English, Ukrainian, and Russian.

Do you provide driver recruitment services?

We provide driver recruitment support — an add-on for active client fleets and approved partner carriers, not a standalone recruiting agency. We can handle candidate outreach, initial screening, ongoing candidate communication, document coordination, and onboarding handoff to your team. Hiring decisions, driver qualification files, and employment terms remain entirely yours. We don't guarantee driver availability, hiring outcomes, or retention.

How do we get started?

Request a fleet assessment. We review your fleet size, current systems, support needs, and operational gaps, then recommend the right coverage structure.

TRUST WITHOUT THE TEMPLATE

Built for fleets that need more than another dashboard

Most tools only show alerts. Top Safety Solutions gives you a real operations team that monitors, coordinates, communicates, and escalates when your fleet needs support.

01 / TEAM

Real Operations Team

50+ operations team members across compliance, safety, driver support, roadside coordination, and escalation.

02 / SCALE

Active Fleet Coverage

500+ drivers actively monitored and 1,000+ trucks and drivers supported across U.S. and Canadian operations

03 / SPEED

Fast Escalation

3,000+ monthly support requests handled with an average response time under 5 minutes for active client fleets.

No borrowed logos. No fake testimonials. Just operational support built around real fleet work.

REQUEST ASSESSMENT

Request your fleet assessment

Tell us about your fleet, current systems, and support needs. Our team will review your request and recommend the right coverage structure.

New inquiries are handled through this form. Active client escalation channels are provided after onboarding.

Thank you — your request has been received. Our team will review your fleet details and follow up within one business day.
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